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Support

Something not working, or an idea? We read every email.

Email

anaisolutionbusiness@gmail.com

Email us

It helps to say which phone you use and what you were doing when it happened.

Common questions

How do I add a friend?

Open People and tap Share code to send your friend code, or enter theirs and tap Add. You become friends once the other person accepts.

Who can see my goals?

You choose for each goal. Private goals are seen by you alone. Friends goals are visible to friends you choose. Shared goals are ones you do together with a partner, and each of you checks in for yourself.

How do breaks work in Focus?

There's no pause. Every 45 minutes of focus earns one 7-minute break, and unused breaks don't carry over. Pomodoro has its own rests between rounds.

Android says “App blocking is off”

Android switches WithMe's blocking off if the app is force-stopped. Tap Turn on, then switch WithMe back on in Settings → Accessibility.

Can my friends see my app time?

No. App time is read and shown on your phone only. Friends can see that you're focusing, if you choose Friends for Focus, but never which apps you picked or how long you spent in them.

I forgot my password

On the sign-in screen, tap Forgot password? We email you a 6-digit code, which lasts an hour. Enter it with your new password. If it doesn't arrive, check your spam folder, then email us.

How do I mute, block or report someone?

Open People. Tap the bell next to a friend to mute their notifications, or open them to block or report. They're never told.

If someone is in immediate danger, contact your local emergency services first.

How do I delete my account?

Go to You → settings → Delete account. It's deleted straight away. You can also sign in on our website and delete it there, or see Delete your account.